Hello all,

This is Usman Khawaja from Sialkot-Pakistan and I am using broadband DSL connection – 1Mbps of Link Dot Net (www.link.net). LinkDotNet might be providing worthwhile DSL services in Arabia but it annoyed many thousands of DSL users in Pakistan due to its poor customer services and performance issues as discussed in this blog post http://linkdotnet.wordpress.com/2008/04/26/link-dot-net-linknet-disconnection-problems/. I was an old User of Dancom and their services were remarkable without any problems. Since Dancom is no more now and it is being acquired by Link Dot Net. Although Link Dot Net provide plenty of products and services but I have tasted their “Residential ADSL” services and experienced a continuous headache and waste of my time and money. When you pay for a high-speed DSL Broadband connection, you expect to get a higher internet speed but Link Dot Net’s download speed is much lesser than an ordinary Dial-up connection. I am 100% sure that you will get much higher browsing, downloading and uploading speed on an ordinary Dial-Up connection in contrast with Link Dot Net’s DSL Broadband connection.

I have heard that this internet disconnection issue was created when Link Dot Net Genius people started merging both Dancom and World Online (WOL) user lines with Link Dot Net user lines. They officials could not manage merging different lines and as a result it the connection automatically disables and then enables after every 1-2 minutes. So this cat-rat game continues 24 hours. I talked with their customer support representative several times and reported this issue but they always said “We are working on it. The issue has been detected and now it will resolve in 2 more days”. I am still waiting to seew hen these two days will end. Now one month has passed but the disconnection issue still prevails and you have to stick with restarting your ADSL device again for connecting to internet. Due to these poor services, I am planning to switch to some other quality DSL connection providing companies. So I will strongly suggest every person not to use Link Dot Net and look for some available options in market.

Thanks for your attention.